OOpen Ethics Standard

Principle 01 of 8

Honesty

Tell people the truth about prices, products, services, and claims.

Protects

Customers, the public

Why it matters

People can only decide well on accurate information. Deception takes money and trust from people who never agreed to give them.

Covers

Pricing and billing (Category 1), marketing and capability claims (Category 7), sneaking and urgency patterns (3.1–3.2), misleading privacy and authority claims (5.3, 5.5), and AI misrepresentation (6.4).

Practices that break it

41 subsections · 256 practices

1.1Hidden Costs & Drip Pricing6 1.2Surge & Crisis Pricing+ Care5 1.3Bait-and-Switch Pricing7 1.4Markup Concealment & Junk Fees12 1.5Loyalty Penalty & Incumbency Pricing+ Fairness5 1.6Quantity & Quality Manipulation7 1.8Billing Errors & Unauthorized Charges+ Accountability7 1.9Tipping Manipulation+ Autonomy3 2.2Auto-Renewal Manipulation+ Autonomy5 2.3Tier Degradation & Feature Gating+ Autonomy8 3.1Sneaking Patterns+ Autonomy4 3.2Urgency & Scarcity Patterns+ Autonomy5 3.3Misdirection Patterns+ Autonomy4 5.2Disclosure Failures+ Accountability6 5.3Misleading Privacy Claims+ Privacy4 5.5Misleading Authority Claims5 6.4AI Misrepresentation8 7.1Capability & Outcome Misrepresentation5 7.2Health & Safety Claim Misrepresentation+ Safety10 7.3Greenwashing & Sustainability Misrepresentation+ Responsibility10 7.4Cause-Washing & Purpose-Washing6 7.5Origin & Authenticity Fraud6 7.6Astroturfing & Fake Reviews6 7.7Undisclosed Sponsored Content8 7.8Manipulative Imagery & Body Standards+ Care4 7.9Political & Dark-Ad Practices+ Autonomy5 7.10Ad Fraud & Inventory Manipulation5 7.11Vulnerability-Targeting Marketing+ Care5 8.1Recall Delay & Safety Defect Concealment+ Safety8 8.4Service Quality Throttling & Sunsetting+ Safety6 8.7Inspection & Testing Evasion+ Safety6 8.9Crypto-Specific Irreversibility Harms+ Safety4 12.3Self-Preferencing on Owned Platforms+ Responsibility6 13.1Supply Chain Opacity+ Responsibility7 13.4Counterfeit & Sanctioned Goods+ Responsibility4 14.1Emission Underreporting & Concealment+ Responsibility8 14.2Carbon-Offset Greenwashing+ Responsibility5 14.3Pollution Concealment+ Responsibility10 15.2Ethics Theater+ Accountability4 15.6Conflict-of-Interest Concealment+ Accountability8 15.8Transparency Evasion+ Accountability9

The same principle, across industries

Every practice above, as it reads in the catalog. Numbers link to the standard.

1.1 Hidden Costs & Drip Pricing · 6 practices

Honesty
§PracticeDescriptionSeen in
1.1.1Drip PricingAdvertising a base price while progressively revealing mandatory fees during checkout, so the final total far exceeds the price the user committed to.Airlines (baggage, seat fees), hotels (resort fees), event ticketing, e-commerce, travel
1.1.2Hidden Mandatory FeesAdding non-optional service, facility, processing, regulatory, or "amenity" fees not disclosed alongside the headline price.Hospitality, ride-hailing, telecom, fitness, real estate (junk fees), wedding planning
1.1.3Sneak-into-BasketAuto-adding items, insurance, warranties, donations, or services to a cart that the user must explicitly remove.E-commerce, travel booking, ticketing, financial services
1.1.4Hidden Surcharges & StackingLayering numerous small fees (fuel, residential, peak, accessorial) so the final invoice is opaque even to attentive customers.Shipping & freight, food delivery, logistics, waste management, energy utilities
1.1.5Foreign Transaction OpacityBurying currency-conversion markups or international fees in fine print rather than disclosing at point of sale.Financial services, travel & tourism
1.1.6Dynamic-Currency Conversion MarkupOffering on-the-fly currency conversion at unfavorable rates without disclosing the markup, so users unwittingly pay above-market exchange.Travel & tourism, payment processing

1.2 Surge & Crisis Pricing · 5 practices

Honesty+ Care
§PracticeDescriptionSeen in
1.2.1Crisis-Period Price GougingAlgorithmically raising prices on essential goods or services during emergencies, weather events, or supply shocks when consumers cannot defer purchase.Grocery, e-commerce, ride-hailing, food delivery, plumbing/home repair, pest control
1.2.2Emergency-Markup ExploitationCharging premium rates for after-hours, urgent, or emergency service when the customer has no time to compare alternatives.Plumbing, automotive towing, veterinary, healthcare, funeral services, cybersecurity (ransomware response)
1.2.3Last-Minute Price InflationRaising prices dramatically as the deadline (travel date, event, deadline) approaches, exploiting urgency.Travel, ticketing, gambling, betting
1.2.4Algorithmic Personalized PricingAdjusting prices in real time based on browsing history, device, location, or perceived willingness to pay without disclosure.Hospitality, e-commerce, ride-hailing, grocery, fashion, ticketing
1.2.5Tourist-Targeted OverchargingCharging higher prices to visibly identifiable visitors who lack local knowledge of fair prices, sometimes refusing meters or quoting opaque flat rates.Taxi services, retail in tourist zones, hospitality, currency exchange

1.3 Bait-and-Switch Pricing · 7 practices

Honesty
§PracticeDescriptionSeen in
1.3.1Bait PricingAdvertising a price or product that is unavailable, then steering the customer to a more expensive alternative.Real estate, automotive sales, e-commerce, cleaning services, home services
1.3.2Yo-Yo FinancingLetting a customer take possession after a sale, then claiming financing fell through to impose worse terms.Automotive
1.3.3Underbid-and-InflateSubmitting a low bid to win a contract, then recovering margin through change orders, "unforeseen conditions," or scope creep.Construction, home services, plumbing, consulting
1.3.4Allowance UnderspecificationSetting unrealistically low material or service allowances in a quote, knowing the customer will exceed them and pay the difference.Construction, home services, wedding planning
1.3.5Diagnostic-to-Repair ConversionAdvertising free or low-cost diagnostics that convert into expensive repair commitments without re-quoting.Plumbing, automotive repair, pest control
1.3.6Vendor SubstitutionReplacing the contracted vendor or specified material with a lower-cost alternative while charging the original rate.Wedding planning, construction, dental (lab work), beauty (formulation)
1.3.7Renewal-Time Feature DowngradeRemoving or restricting features included in the prior term and offering them only at a higher tier upon renewal.Cloud / SaaS, streaming, mobile carriers, fitness

1.4 Markup Concealment & Junk Fees · 12 practices

Honesty
§PracticeDescriptionSeen in
1.4.1Material/Parts Markup ConcealmentCharging retail or inflated prices for materials, parts, or supplies while presenting prices as "at cost" or omitting markup disclosure.Plumbing, home services, dental (lab work), veterinary, cleaning, automotive repair
1.4.2Apprentice-at-Journeyman RateBilling senior-level rates while assigning the work to junior, unqualified, or apprentice personnel.Consulting, legal services, plumbing, accounting & auditing
1.4.3Billable-Hour InflationPadding hours through unnecessary meetings, redundant research, or rounded entries.Consulting, legal services, accounting & auditing
1.4.4Expense PaddingInflating travel, accommodation, and operational expenses passed through to clients beyond actual cost.Consulting, legal services
1.4.5Flat-Rate Pricing OpacityQuoting flat rates that vastly exceed the time-and-materials cost without disclosing the calculation, hiding effective hourly rates.Plumbing, home services, automotive repair
1.4.6Mini-Bar / Incidentals GougingCharging extreme markups (often 300–800%) on captive in-room or in-venue items, sometimes with sensor-based auto-billing for items merely moved.Hotels, event venues, hospitality, pet industry (in-clinic prescriptions)
1.4.7Wedding/Occasion TaxCharging more for identical services when labeled with a high-emotion event (wedding, funeral) than for an ordinary "event."Wedding planning, funeral services
1.4.8MSRP Inflation for Discount IllusionSetting artificially high "manufacturer suggested retail prices" so retailers can advertise large but illusory discounts.Home appliances, fashion, e-commerce
1.4.9Outlet-Store DeceptionManufacturing lower-quality goods specifically for outlet channels while implying they are excess or overstock from the main line.Fashion & apparel
1.4.10Captive-Venue Concession MarkupCharging extreme markups on essential items (food, water, basic snacks) inside venues where consumers cannot leave and return, often selling commodity items at 5–10× retail.Theme parks, sports stadiums, concert venues, cinemas, airports (post-security), cruise ships
1.4.11Outside-Food / Drink ProhibitionBanning patrons from bringing essential items (water, food, baby formula) into a venue specifically to channel demand into overpriced concessions, sometimes confiscating items at entry.Theme parks, sports stadiums, concert venues, cinemas
1.4.12Cultural-Practice Pricing-OutInflating prices on items central to a society's customary rituals (shared meals, gathering venues, holiday foods) well beyond cost basis, making the cultural practice economically inaccessible while continuing to market the venue or product as part of that ritual.Restaurants (American social-eating culture), event venues, holiday-food retail, "third place" cafes

1.5 Loyalty Penalty & Incumbency Pricing · 5 practices

Honesty+ Fairness
§PracticeDescriptionSeen in
1.5.1Price CreepGradual, repeated price increases above inflation, exploiting customer inertia and switching costs.SaaS, streaming, insurance, mobile carriers, cleaning services
1.5.2Loyalty PenaltyCharging long-term customers more than new customers for identical coverage or service.Insurance, mobile carriers, energy utilities
1.5.3Teaser-Rate TrapOffering low introductory pricing that escalates dramatically after the first renewal cycle.Insurance, mobile carriers, cosmetics (subscription), gym memberships
1.5.4Auto-Renewal Price HikeRenewing a subscription at a higher price than the prior term without explicit consent or prominent advance notice.Cloud/SaaS, streaming, cybersecurity, fitness, dating, telecom
1.5.5Mile / Point DevaluationUnilaterally reducing the value, redemption availability, or expiration window of accumulated loyalty points or miles.Airlines, hotels, retail loyalty programs, credit-card rewards

1.6 Quantity & Quality Manipulation · 7 practices

Honesty
§PracticeDescriptionSeen in
1.6.1ShrinkflationReducing product quantity, weight, or volume while keeping price (and often packaging) the same, without conspicuous disclosure.Grocery, food/beverage manufacturing, cosmetics, personal care
1.6.2Silent Quality DegradationReducing fabric weight, material grade, ingredient quality, or build standard while maintaining or increasing price without disclosure.Fashion, food manufacturing, dental (material grade), home appliances
1.6.3Substitute Ingredient SwapQuietly replacing a higher-quality ingredient with a cheaper alternative without updating packaging or notifying consumers.Food/beverage manufacturing, beauty, supplements
1.6.4Unit-Price ManipulationDisplaying unit prices in inconsistent units (per ounce vs. per pound, per use vs. per package) so cross-product comparison is impractical.Grocery, e-commerce
1.6.5Serving-Size ManipulationDefining unrealistically small serving sizes so per-serving nutritional or alcohol-content figures appear favorable.Food/beverage manufacturing, alcohol & spirits
1.6.6Glazing / Weight-PaddingOver-glazing frozen products with ice or otherwise inflating sale weight beyond accepted limits.Seafood/fisheries, food retail
1.6.7Checkout-Scanner DiscrepancyShelf and scanned prices disagree, consistently in the seller's favor.Grocery, retail

1.8 Billing Errors & Unauthorized Charges · 7 practices

Honesty+ Accountability
§PracticeDescriptionSeen in
1.8.1Bill CrammingAdding unauthorized charges — third-party services, premium SMS, mystery fees — to invoices without explicit consent.Telecom, utilities, hospitality
1.8.2Estimated-Billing OverchargeSystematically estimating bills on the high side rather than from actual meter or usage data, requiring customers to identify and dispute.Energy utilities, water utilities
1.8.3Damage-Claim FabricationCharging customers for pre-existing damage, normal wear, or fabricated incidents after departure without dispute opportunity.Hospitality, automotive (lease return), real estate (security deposits)
1.8.4Inactivity / Maintenance DrainCharging maintenance or inactivity fees that slowly drain dormant accounts to zero.Financial services, gift cards, fashion (gift balances)
1.8.5Zombie Subscription ChargingContinuing to bill after cancellation or account deletion by retaining payment tokens and citing "billing-cycle completion."Fitness, dating, cleaning services, cosmetics, financial services
1.8.6Coordination-of-Benefits FraudBilling multiple insurers for the full allowed amount rather than coordinating, resulting in overpayment or balance billing.Dental, healthcare
1.8.7Insurance Code UpcodingCoding procedures at higher reimbursement levels than clinically warranted to inflate insurance billing.Healthcare, dental

1.9 Tipping Manipulation · 3 practices

Honesty+ Autonomy
§PracticeDescriptionSeen in
1.9.1Pre-Selected Default Tip PercentagesPOS terminals defaulting to high tip percentages (often 18–30%), placing the no-tip option in a smaller, lower-contrast, or extra-tap location, or pre-highlighting the largest amount.Counter-service food, retail, mobile POS systems, ride-hailing apps
1.9.2Tip Solicitation Outside Service ContextsSoliciting tips in transactions historically not tipped — self-checkout, take-out, retail, automated kiosks — exploiting social pressure and unfamiliarity to extract gratuities for services that involve no traditional service component.Retail, self-checkout, automated kiosks, take-out food, airport concessions
1.9.3Tip-on-Tax / Tip-on-Pre-Discount TotalCalculating suggested tip percentages on the tax-inclusive total or pre-discount price, inflating the displayed "suggested" amount above the cost of the underlying service.Restaurants, food delivery, hospitality

2.2 Auto-Renewal Manipulation · 5 practices

Honesty+ Autonomy
§PracticeDescriptionSeen in
2.2.1Hidden RenewalAuto-renewing subscriptions or contracts without prominent advance notice, banking on user inattention.Streaming, telecom, fitness, dating, supplements, pest control, waste management
2.2.2Free-Trial Conversion TrapCollecting payment information for "free" trials and silently converting to paid at the end of the trial without notification.Streaming, cosmetics, supplements, software, dating
2.2.3Auto-Renewal with EscalationAutomatically renewing into a new long-term commitment at a higher price or expanded scope without affirmative consent.Cleaning services, waste management, fitness, telecom
2.2.4Renewal Pressure TacticsUsing urgency, fear messaging, or artificial deadlines at renewal to upgrade or rebind.Insurance, cybersecurity, supplements
2.2.5Silent Coverage ErosionRenewing policies or contracts with reduced coverage at the same or higher price without highlighting the changes.Insurance, cloud/SaaS, telecom

2.3 Tier Degradation & Feature Gating · 8 practices

Honesty+ Autonomy
§PracticeDescriptionSeen in
2.3.1Tier DegradationMoving features previously included in a tier to a higher-priced tier (or removing them altogether).Streaming, SaaS, gaming, home appliances
2.3.2Feature Gating of Existing HardwareSoftware-disabling capabilities present in already-purchased hardware to justify a premium tier.Home appliances, automotive (over-the-air feature removal), connected devices
2.3.3Subscription Requirements for Core FunctionsRequiring ongoing payment for features that were one-time purchases or that cost nothing to deliver.Home appliances, automotive (heated seats subscription), gaming (always-online DRM)
2.3.4Ad Injection into Paid TiersAdding advertising to previously ad-free tiers, then offering ad removal at a higher price.Streaming, gaming, smart-TV manufacturers
2.3.5Ad-Tier Bait-and-SwitchIntroducing a low-cost ad-supported tier whose ad load progressively increases over time.Streaming, podcasting
2.3.6Quality Throttling of Free TierDeliberately degrading the free or low-tier experience to manufacture urgency for upgrade.Dating (match visibility), gaming, e-commerce search, social media reach
2.3.7Microtransaction FatigueRequiring per-action payments (super likes, boosts, premium reactions) that accumulate beyond the advertised subscription cost.Dating, gaming (loot boxes), social media
2.3.8Grind-or-Pay DesignIntentionally slowing free progression to push players or users toward paid shortcuts.Gaming, dating

3.1 Sneaking Patterns · 4 practices

Honesty+ Autonomy
§PracticeDescriptionSeen in
3.1.1Hidden Costs at CheckoutRevealing fees only on the final step of checkout, after the user has invested time in the flow.E-commerce, hospitality, ticketing, food delivery
3.1.2Sneak into BasketPre-selecting or auto-adding items, insurance, donations, or services to a cart.E-commerce, travel, financial services
3.1.3Disguised AdsDesigning ads to look like content, navigation, or organic recommendations.Search engines, e-commerce, social media, news
3.1.4Bait & Switch (Outcome)Promising one outcome (free download, simple signup) and delivering a different one (subscription, account creation).Software, dating, e-commerce, fitness

3.2 Urgency & Scarcity Patterns · 5 practices

Honesty+ Autonomy
§PracticeDescriptionSeen in
3.2.1Fake Countdown TimerDisplaying a countdown that resets, has no real consequence, or is decorative.E-commerce, ticketing, education enrollment funnels
3.2.2False ScarcityShowing inventory levels ("only 2 left") or claims of scarcity ("limited release") that are fabricated or manufactured.Hospitality, e-commerce, ticketing, fashion
3.2.3Fake Social ProofShowing "47 people viewing this" or similar figures that are randomized or fabricated.Hospitality, e-commerce, dating
3.2.4Manufactured Emotional UrgencyNotifications like "Someone special is waiting" or "Your match expires soon" designed to provoke immediate action.Dating, gambling
3.2.5In-Play Bet Time-PressureCountdown windows on in-play betting that rush bettors into rapid wagers without deliberation.Gambling

3.3 Misdirection Patterns · 4 practices

Honesty+ Autonomy
§PracticeDescriptionSeen in
3.3.1ConfirmshamingUsing guilt-inducing or self-deprecating language for the opt-out option ("No thanks, I don't want to save money").E-commerce, fitness, nonprofits, supplements
3.3.2Visual InterferenceUsing contrast, size, or position to obscure the option that disadvantages the platform (tiny gray "decline" links, prominent "Yes" buttons).E-commerce, cookie banners, software installers
3.3.3Trick QuestionsConfusing double negatives or unclear toggle states ("Uncheck to not receive newsletters").E-commerce, account settings, advertising preferences
3.3.4Pre-Checked BoxesDefaulting to opt-in for marketing, data sharing, or ancillary purchases.E-commerce, nonprofits, financial services, advertising

5.2 Disclosure Failures · 6 practices

Honesty+ Accountability
§PracticeDescriptionSeen in
5.2.1Hidden Policies in Long DocumentsBurying material terms, data uses, or surveillance practices in long EULAs or terms of service.Internal company ethics, social media, software, gaming
5.2.2Fragrance / Trade-Secret Loophole AbuseUsing fragrance, formulation, or trade-secret labels to hide chemical identities from consumers.Beauty, personal care, chemical manufacturing
5.2.3Ingredient / Component OpacityListing additives, ingredients, or components under unfamiliar names or omitting them from packaging.Food/beverage manufacturing, cannabis/CBD, supplements, alcohol, tobacco/vaping
5.2.4Undisclosed SubprocessorsEngaging third-party subprocessors to access or process customer data without transparent disclosure or right to object.Cloud/SaaS, legal services
5.2.5Undisclosed Offshore ProcessingSending sensitive data (tax returns, medical records) to offshore operations without informing the user.Tax preparation, healthcare
5.2.6Conflict-of-Interest ConcealmentFailing to disclose financial interests, referral fees, kickbacks, or vendor relationships when recommending products or services.Legal services, consulting, financial services, healthcare, accounting, wedding planning

5.3 Misleading Privacy Claims · 4 practices

Honesty+ Privacy
§PracticeDescriptionSeen in
5.3.1Deceptive De-Identification ClaimsClaiming telemetry or shared data is "anonymous," "aggregated," or "crash-only" when it is sufficient to identify or re-identify individuals.Internal company ethics, healthcare
5.3.2Re-Identifiable Anonymized SharingSharing supposedly anonymized datasets that can be cross-referenced to re-identify subjects.Prison/corrections, healthcare
5.3.3Selective Transparency ReportingPublishing transparency or data-request reports that omit proprietary surveillance, internal monitoring, or shadow profiling volumes.Internal company ethics, social media
5.3.4Security-Veiled SurveillanceJustifying invasive tracking under the pretense of "security," "fraud prevention," or "integrity" when the primary use is behavioral analytics.Internal company ethics, financial services

5.5 Misleading Authority Claims · 5 practices

Honesty
§PracticeDescriptionSeen in
5.5.1Doctor-Endorsement PurchasePaying licensed professionals to endorse products without disclosing the financial relationship.Supplements, beauty, pharma
5.5.2Key-Opinion-Leader CaptureCultivating and compensating influential physicians as de facto spokespeople while obscuring financial relationships.Pharma/biotech
5.5.3Ghostwritten StudiesCommissioning ghostwritten clinical or review articles attributed to academic authors to lend credibility.Pharma/biotech, supplements
5.5.4Third-Party Endorsement LaunderingSecuring endorsements, certifications, or rankings from organizations the company funds or controls.PR/marketing, supplements
5.5.5Fake Compliance CertificationOffering or promoting compliance certifications, badges, or attestations that require minimal verification, creating false security signals.Cybersecurity

6.4 AI Misrepresentation · 8 practices

Honesty
§PracticeDescriptionSeen in
6.4.1AI Capability MisrepresentationMarketing AI as more capable, reliable, or autonomous than evidence supports, including claiming general intelligence for narrow systems.AI
6.4.2Benchmark GamingOptimizing models for public benchmarks while degrading real-world performance.AI
6.4.3AI Hallucination Without Uncertainty IndicatorsPresenting AI-generated answers with unwarranted confidence even when fabricated, without indicators of uncertainty or verification.AI, search engines
6.4.4Synthetic-Data Provenance FraudTraining successive models on AI-generated outputs without disclosure, creating quality degradation while claiming improvements.AI
6.4.5Autonomy Marketing for Driver-Required SystemsMarketing vehicles as "self-driving" while burying disclaimers requiring full driver attention.Automotive
6.4.6AI Diagnostic OpacityDeploying AI diagnostic tools without explainability or physician oversight in life-critical decisions.Healthcare, mental health
6.4.7Red-Teaming AvoidanceReleasing models without rigorous adversarial testing or with only superficial safety evaluations.AI
6.4.8Emergency-Override SuppressionBuilding autonomous systems without kill switches, human override mechanisms, or fail-safe defaults.AI, robotics, automotive

7.1 Capability & Outcome Misrepresentation · 5 practices

Honesty
§PracticeDescriptionSeen in
7.1.1Outcome MisrepresentationAdvertising inflated job placement, success rates, or salary outcomes without disclosing methodology or sample bias.Education, legal services, fitness
7.1.2Coverage Map OverstatementPublishing coverage maps based on aspirational rather than actual measurement data.Mobile carriers, internet service providers
7.1.3Service-Level OptimismMarketing service speeds or reliability achievable only under ideal conditions that do not reflect typical experience.Mobile carriers, cloud/SaaS
7.1.4Accreditation AmbiguityFailing to clearly disclose accreditation status or presenting unaccredited programs as equivalent to accredited ones.Education
7.1.5Comparative-Advertising InaccuracyComparative claims about firm capabilities, results, or qualifications that are not verifiable.Legal services, professional services

7.2 Health & Safety Claim Misrepresentation · 10 practices

Honesty+ Safety
§PracticeDescriptionSeen in
7.2.1Disease-Cure Claims Without ApprovalMarketing supplements, products, or services as treatments, cures, or preventatives without FDA-equivalent evidence.Supplements, cannabis/CBD, beauty, baby products
7.2.2Structure-Function StretchingExaggerating legitimate structure-function claims to imply disease treatment through implication, imagery, or context.Supplements, beauty
7.2.3Reduced-Risk Without AuthorizationMarketing products as reduced-risk or modified-risk without regulatory authorization.Tobacco/vaping
7.2.4Cessation / Quit Claims Without EvidenceImplying products help users quit (smoking, drinking) without clinical evidence.Tobacco/vaping, supplements
7.2.5Direct-to-Consumer Disease AwarenessRunning ads that medicalize normal conditions to drive demand for branded treatments.Pharma/biotech, healthcare
7.2.6Pet Health Halo ClaimsUnverified therapeutic or developmental claims on pet supplements, baby products, or food.Pet industry, baby/children's products, food
7.2.7Health Halo on Junk FoodHighlighting a single positive attribute ("whole grains," "no artificial flavors") on otherwise nutritionally poor products.Food/beverage manufacturing
7.2.8Anti-Aging Fear MarketingPositioning normal aging as a problem to be solved with fear-based messaging.Beauty, cosmetics
7.2.9Developmental-Milestone ClaimsUnsubstantiated claims that products accelerate cognitive or physical development in children.Baby products, education
7.2.10Lifestyle Health BrandingAssociating addictive products with fitness, wellness, or self-care to recast addiction as health.Tobacco/vaping, alcohol

7.3 Greenwashing & Sustainability Misrepresentation · 10 practices

Honesty+ Responsibility
§PracticeDescriptionSeen in
7.3.1Vague Eco ClaimsMarketing products as "natural," "clean," "eco-friendly," "sustainable," or "non-toxic" without standardized definitions or verification.Beauty, food, fashion, baby products, cleaning, personal care
7.3.2Carbon-Offset GreenwashingClaiming carbon neutrality through low-quality, non-additional, or unverifiable offsets while absolute emissions continue to rise.AI, crypto, airlines, oil/gas, logistics, shipping, travel
7.3.3REC / Renewable Double-CountingCounting the same renewable certificates toward both regulatory compliance and voluntary customer claims.Energy utilities, renewable energy, crypto
7.3.4Greenhouse-Pledge Without PlanAnnouncing distant net-zero or sustainability targets without interim milestones, accountability, or capital allocation.Renewable energy, oil/gas, food manufacturing
7.3.5Deadstock DestructionIncinerating or landfilling unsold inventory to protect brand prestige, while marketing sustainability.Fashion, luxury goods
7.3.6Recycling Program GreenwashingPromoting take-back, refill, or recycling programs that divert minimal waste while claiming environmental leadership.Beauty, home appliances, e-commerce, waste management
7.3.7Process-Claim InflationMarketing as "artisanal," "small-batch," or "handcrafted" without defined standards or third-party verification.Food, alcohol, beauty
7.3.8Certification Logo MisuseDisplaying certifications (organic, non-GMO, humane, fair-trade) that have lapsed, are scoped narrowly, or come from shell certifiers.Food, agriculture, beauty
7.3.9Energy-Rating ManipulationConfiguring devices for testing conditions that do not reflect real-world energy consumption.Home appliances, automotive
7.3.10Cruelty-Free MisrepresentationUsing cruelty-free claims without independent verification, or selling in markets that require animal testing while claiming cruelty-free elsewhere.Beauty, personal care

7.4 Cause-Washing & Purpose-Washing · 6 practices

Honesty
§PracticeDescriptionSeen in
7.4.1Purpose-WashingAligning brands with social causes through campaigns while core business practices contradict those values.PR/marketing, fashion, food
7.4.2Charity-Markup CaptureMarketing tickets or products with charity add-ons while directing the majority of inflated prices to platform or promoter fees.Event ticketing, e-commerce
7.4.3Virtue Signaling Without ActionAwareness campaigns or public commitments not backed by measurable, time-bound operational changes.PR/marketing
7.4.4Selective Impact ReportingDisclosing favorable sustainability or diversity metrics while withholding unfavorable ones.PR/marketing, nonprofits
7.4.5Diversity Quota TheaterImplementing superficial diversity in background or minor roles while reserving lead and creative positions for dominant groups.Film/television, hiring
7.4.6Savior-Complex MarketingPortraying communities as helpless and the organization as sole rescuer rather than amplifying community agency.Nonprofits

7.5 Origin & Authenticity Fraud · 6 practices

Honesty
§PracticeDescriptionSeen in
7.5.1Geographic-Origin MisrepresentationImplying products originate from a specific region, distillery, or tradition when they do not.Alcohol, food, fashion, cannabis
7.5.2Wild-vs.-Farmed MisrepresentationMarketing farmed seafood as wild-caught to command price premiums.Seafood/fisheries
7.5.3Country-of-Origin FraudFalsifying country of origin to bypass tariffs, avoid health-inspection flags, or command premium pricing.Seafood, fashion, food
7.5.4Synthetic-as-NaturalMarketing synthetic or lab-derived products as "natural" or "full-spectrum."Cannabis/CBD, beauty
7.5.5Heritage Distortion at Tourist SitesRevising historical narratives at heritage sites to satisfy tourist expectations over accuracy.Travel/tourism
7.5.6Cultural Appropriation in BrandingCo-opting traditional practices, designs, or aesthetics from marginalized communities without attribution, compensation, or collaboration.Beauty, fashion, film/television, travel

7.6 Astroturfing & Fake Reviews · 6 practices

Honesty
§PracticeDescriptionSeen in
7.6.1AstroturfingCreating fake grassroots campaigns, front groups, or paid "independent" voices to simulate public support.PR/marketing, lobbying
7.6.2Fake-Review GenerationCoordinating, incentivizing, or fabricating reviews, testimonials, or endorsements.E-commerce, podcasting, mental health, dental, fitness
7.6.3Review SuppressionSelective follow-up, review-gating, or legal threats to suppress negative reviews.Hospitality, dental, mental health
7.6.4Wash Trading / Volume FabricationExecuting trades between controlled accounts to create artificial volume on exchanges.Crypto, financial markets
7.6.5Stream-Count ManipulationAllowing or failing to detect inflated stream counts via bots or play farms that distort royalty pools.Music industry
7.6.6Ghost-Profile InflationCreating or maintaining fake user profiles to simulate platform activity and inflate match rates.Dating

7.7 Undisclosed Sponsored Content · 8 practices

Honesty
§PracticeDescriptionSeen in
7.7.1Undisclosed Influencer PromotionPaying influencers without requiring clear, FTC-compliant disclosure (#ad, #sponsored).Beauty, fashion, supplements, cannabis, alcohol, tobacco, gambling
7.7.2Native Ads Mimicking EditorialProducing advertising segments or articles that mimic editorial format without clear labeling.Podcasting, media/journalism
7.7.3Host-Read Ad Disclosure FailureFailing to clearly distinguish host-read advertisements from organic editorial content.Podcasting, radio
7.7.4Dynamic Ad Insertion Without DisclosureInserting or replacing ads in archived episodes without disclosing that content has been altered.Podcasting
7.7.5Sponsored Episode ConcealmentProducing entire episodes funded by a brand or interest group without disclosing the financial relationship.Podcasting, media
7.7.6Product Placement in Narrative ContentIntegrating branded products or messaging into narrative content without clear disclosure.Film/television, gaming
7.7.7Editorial Compromise from Advertiser PressureAllowing advertiser, government, or owner pressure to influence content recommendations, visibility, or commissioning decisions.Streaming, podcasting, media/journalism
7.7.8Paid Playlist Placement (Payola)Accepting payment or favors for playlist placement, editorial positioning, or algorithmic boosting without disclosure to listeners.Music industry

7.8 Manipulative Imagery & Body Standards · 4 practices

Honesty+ Care
§PracticeDescriptionSeen in
7.8.1Photoshopped Results Without DisclosureDisplaying digitally altered before/after images or retouched model photography to exaggerate effectiveness.Beauty, cosmetics, fitness
7.8.2Unrealistic Beauty StandardsPromoting unattainable appearance ideals through filters, editing, or selective casting.Beauty, fashion
7.8.3Body-Shaming Hygiene MarketingImplying natural body features (odor, texture, appearance) are shameful and require correction.Personal care, hygiene products
7.8.4Survivor / Cherry-Picked TestimonialsShowcasing only exceptional results while suppressing typical outcomes.Fitness, supplements, education

7.9 Political & Dark-Ad Practices · 5 practices

Honesty+ Autonomy
§PracticeDescriptionSeen in
7.9.1Dark Ads Without Public ArchiveRunning political, issue, or commercial ads visible only to narrow audience segments with no public record of content or targeting.Digital advertising
7.9.2Political Ad Origin ConcealmentAllowing political ads to run without disclosing the true funder, using shell organizations to mask origin.Digital advertising
7.9.3Political Microtargeting OpacityEnabling granular political targeting without disclosing criteria, audience size, or demographic basis.Digital advertising
7.9.4Ad Library InaccessibilityMaintaining ad transparency libraries that are incomplete, delayed, unsearchable, or omit targeting data.Digital advertising
7.9.5Psychographic Manipulation TargetingUsing personality modeling to deliver messages designed to exploit individual psychological vulnerabilities.PR/marketing, advertising

7.10 Ad Fraud & Inventory Manipulation · 5 practices

Honesty
§PracticeDescriptionSeen in
7.10.1Bot-Traffic SellingSelling impressions or clicks generated by bots, botnets, or scripts as if they represent genuine human audiences.Digital advertising, social media
7.10.2Made-for-Advertising SitesCreating low-quality websites designed solely to generate ad revenue with no editorial value.Digital advertising
7.10.3Viewability ManipulationStacked ads, auto-scroll, or 1×1 pixels that register impressions as "viewable" when never actually seen.Digital advertising
7.10.4Domain SpoofingMisrepresenting the domain or app where an ad will appear, selling premium inventory that runs on low-value placements.Digital advertising
7.10.5Attribution FabricationManipulating last-click or view-through attribution to claim credit for conversions that occurred through other channels.Digital advertising

7.11 Vulnerability-Targeting Marketing · 5 practices

Honesty+ Care
§PracticeDescriptionSeen in
7.11.1Targeting Self-Excluded UsersSending promotions, free bets, or outreach to individuals who have registered on self-exclusion lists.Gambling
7.11.2Loss-Chasing Identification & ExploitationIdentifying players who increase bets after losses and targeting them with reinforcement offers.Gambling
7.11.3Mental-Health Distress TargetingTargeting users showing signs of depression, anxiety, or distress with predatory loans, gambling, or exploitative services.Digital advertising, financial services
7.11.4Vulnerable-Patient Symptom UpsellingOnline symptom assessments that invariably recommend the company's products regardless of symptoms.Supplements, telehealth
7.11.5Cessation-Sabotage MarketingUsing data indicating a user is attempting to quit (smoking, gambling) to target them with re-engagement offers.Tobacco/vaping, gambling

8.1 Recall Delay & Safety Defect Concealment · 8 practices

Honesty+ Safety
§PracticeDescriptionSeen in
8.1.1Recall DelayDelaying recalls of known-defective products to avoid financial impact, even when defects are known to cause harm.Automotive, baby/children's products, firearms, food/beverage manufacturing, pet industry, pharma, home appliances
8.1.2Defect Concealment via SettlementSettling individual defect claims under NDA rather than issuing broader warnings.Automotive, consumer products
8.1.3Crash / Incident Data OpacityCollecting detailed safety data but not sharing it with safety researchers or regulators.Automotive, ride-hailing, airlines
8.1.4Emissions Defeat DevicesUsing software or hardware to circumvent emissions or safety testing.Automotive
8.1.5Sleep-Product MisrepresentationMarketing inclined sleepers, soft bedding, or bumper pads as safe despite contraindication from pediatric guidelines.Baby/children's products
8.1.6Maintenance Deferral for SchedulePostponing required maintenance to preserve on-time performance metrics.Airlines, public transit
8.1.7Safety Defect NDA SettlementSettling individual defect claims under NDAs that prevent broader public warnings.Automotive, healthcare, consumer products
8.1.8Test-Result SuppressionSuppressing internal test results that indicate safety failures (microbiological, chemical, contamination).Food manufacturing, pharma, automotive, beauty

8.4 Service Quality Throttling & Sunsetting · 6 practices

Honesty+ Safety
§PracticeDescriptionSeen in
8.4.1Sunsetting Without RefundShutting down online-only games or services and making purchased content permanently inaccessible without refund or offline mode.Gaming, IoT devices
8.4.2Update SabotageUpdates that slow or break older versions to force hardware purchases.Home appliances, smartphones
8.4.3Always-Online DRMRequiring persistent internet connectivity for single-player or local-use products.Gaming, software
8.4.4Anti-Cheat Kernel AccessInstalling kernel-level anti-cheat with system-wide access to processes, files, and traffic.Gaming
8.4.5Deferred Infrastructure MaintenancePostponing track, signal, vehicle, or grid maintenance to balance budgets, increasing risk of outages or accidents.Public transit, energy utilities, water utilities
8.4.6Safety Investment DefermentPostponing infrastructure or operational safety upgrades to protect short-term financial returns.Energy utilities, mining, oil/gas

8.7 Inspection & Testing Evasion · 6 practices

Honesty+ Safety
§PracticeDescriptionSeen in
8.7.1Inspection BriberyOffering payments, gifts, or favors to inspectors to overlook deficiencies.Construction
8.7.2Lab Shopping for Favorable ResultsSending products to multiple labs and selecting the most favorable certificate of analysis.Cannabis/CBD
8.7.3Code Compliance ShortcutsPerforming work that fails building or safety code, relying on overburdened inspectors or post-insulation concealment.Construction, plumbing
8.7.4Inspection-Schedule EvasionUsing scheduling tactics, shell entities, or jurisdictional loopholes to evade inspections; providing advance notice that enables temporary compliance.Food manufacturing, prison/corrections, mining
8.7.5Audit TheaterConducting pre-announced factory audits that allow temporary remediation, without follow-up.Fashion, food, beauty
8.7.6Threshold GamingFormulating products to test just below regulatory contaminant or compositional limits.Food manufacturing, chemicals

8.9 Crypto-Specific Irreversibility Harms · 4 practices

Honesty+ Safety
§PracticeDescriptionSeen in
8.9.1Wallet-UX Loss Through Negligent DesignWallet interfaces so unforgiving that ordinary user errors result in irrecoverable losses.Crypto/blockchain
8.9.2Irreversible-Transaction RefusalRefusing refunds, reversals, or corrections in cases of clear fraud, error, or theft, citing chain finality.Crypto/blockchain
8.9.3Smart-Contract Risk OpacityOffering yield or lending products without disclosing audit status, known vulnerabilities, or possibility of total loss.Crypto/blockchain
8.9.4Recovery Impossibility for Lost KeysNo mechanism for account recovery when keys are lost, with no escalation path.Crypto/blockchain

12.3 Self-Preferencing on Owned Platforms · 6 practices

Honesty+ Responsibility
§PracticeDescriptionSeen in
12.3.1Buy-Box / Listing Self-PreferencingDesigning buy-box or marketplace algorithms to favor private-label products over identical or superior third-party offerings.E-commerce
12.3.2Cloud Self-PreferencingDesigning cloud platforms to give the provider's own SaaS or PaaS products performance, cost, or integration advantages competitors cannot replicate.Cloud/SaaS
12.3.3Ghost-Kitchen Data CloningAnalyzing restaurant order data to launch competing ghost kitchens that replicate successful menu concepts.Food delivery
12.3.4Search Self-PreferencingRanking the platform's own products, services, or AI assistant content above superior third-party alternatives.Search engines, AI platforms
12.3.5Music Catalog Self-PreferencingAlgorithmically promoting catalog owned or controlled by the platform's parent company.Music industry
12.3.6Bandwidth Throttling of CompetitorsDeprioritizing or degrading network traffic from competing services while favoring owned content.Streaming, telecom

13.1 Supply Chain Opacity · 7 practices

Honesty+ Responsibility
§PracticeDescriptionSeen in
13.1.1Supply Chain OpacityConstructing complex multi-tier supply chains with insufficient documentation, making it impossible to trace inputs from origin to consumer.Seafood, fashion, agriculture, beauty, cannabis, food/beverage manufacturing
13.1.2Subcontractor ConcealmentHiding unauthorized subcontracting where workers face the worst conditions, claiming visibility only to Tier 1 suppliers.Fashion
13.1.3Audit TheaterConducting pre-announced audits that allow temporary remediation, without follow-up or worker-driven monitoring.Fashion, food, beauty
13.1.4Unannounced Carrier SubstitutionHanding shipments to undisclosed subcontractors with different service or liability standards.Shipping/freight
13.1.5Transshipment ConcealmentTransferring catch or goods at sea between vessels to mix legal and illegal sources, obscuring origins.Seafood
13.1.6Vessel-Tracking AvoidanceDisabling, tampering with, or failing to install AIS or VMS tracking to evade monitoring.Seafood
13.1.7Quota Shell GamesTransferring quotas between vessels, regions, or corporate entities to obscure true catch and evade limits.Seafood

13.4 Counterfeit & Sanctioned Goods · 4 practices

Honesty+ Responsibility
§PracticeDescriptionSeen in
13.4.1Counterfeit Goods ToleranceFailing to police third-party listings for counterfeits while profiting from listing fees and traffic.E-commerce, fashion
13.4.2Sanctions CircumventionProviding services to individuals, entities, or jurisdictions under sanctions, exploiting pseudonymity to bypass compliance.Crypto/blockchain
13.4.3Mixing Service Money LaunderingOperating or promoting mixing services that obscure transaction origins to facilitate laundering.Crypto/blockchain
13.4.4Restricted-Substance Export to Weak-Regulation MarketsExporting chemicals banned in producing nations to countries with weaker frameworks.Chemical manufacturing, tobacco

14.1 Emission Underreporting & Concealment · 8 practices

Honesty+ Responsibility
§PracticeDescriptionSeen in
14.1.1Emission UnderreportingUnderstating Scope 1, 2, or 3 emissions through selective measurement, offset double-counting, or excluded segments.Logistics, shipping, oil/gas, mining, energy utilities, waste management
14.1.2Methane Emission UnderreportingSystematically underreporting methane through selective measurement or accounting.Oil/gas, waste management
14.1.3Toxic Release UnderreportingSystematically underreporting toxic releases to TRI or equivalent reporting systems.Chemical manufacturing
14.1.4Air Quality Monitoring AvoidanceLocating fenceline monitors to avoid detection or disabling monitors during peak release periods.Chemical manufacturing
14.1.5Compute Energy ConcealmentFailing to disclose energy, water, or carbon costs of training and operating large AI models.AI
14.1.6Programmatic Ad Carbon FootprintOperating massive computational infrastructure for real-time bidding without accounting for the resulting energy waste.Digital advertising
14.1.7Launch Emission Non-DisclosureFailing to measure, report, or disclose atmospheric impact of launch emissions, including alumina, soot, and ozone-depleting compounds.Space/aerospace
14.1.8Reentry Risk to Populated AreasPlanning uncontrolled or marginally controlled reentry trajectories without adequate notification.Space/aerospace

14.2 Carbon-Offset Greenwashing · 5 practices

Honesty+ Responsibility
§PracticeDescriptionSeen in
14.2.1Carbon-Offset GreenwashingClaiming carbon neutrality through low-quality, non-additional, or unverifiable offsets while absolute emissions rise.AI, crypto, airlines, oil/gas, logistics, shipping, travel, renewable energy
14.2.2REC Double-CountingCounting the same renewable certificates toward both regulatory compliance and voluntary customer claims.Renewable energy, energy utilities, crypto
14.2.3Renewable Without AdditionalityClaiming renewable operations while purchasing existing renewable credits rather than funding new capacity.Crypto/blockchain
14.2.4Carbon-Credit MisrepresentationSelling carbon credits from landfill gas or other capture that does not represent genuine additional reduction.Waste management
14.2.5Curtailment ConcealmentFailing to disclose when renewable generation is curtailed, overstating actual clean energy delivered.Renewable energy

14.3 Pollution Concealment · 10 practices

Honesty+ Responsibility
§PracticeDescriptionSeen in
14.3.1Groundwater Contamination ConcealmentDetecting but not disclosing chemical migration into groundwater used for drinking, agriculture, or ecosystems.Chemical manufacturing, oil/gas, agriculture, mining
14.3.2Sewer/Water Overflow ConcealmentFailing to report combined sewer overflows that release raw sewage into waterways.Water utilities
14.3.3Acid Mine Drainage NeglectFailing to prevent or treat acid drainage that contaminates waterways for decades.Mining
14.3.4Pesticide Drift onto CommunitiesApplying broad-acre or aerial pesticides in conditions causing drift onto neighboring communities, schools, or organic farms.Agriculture, pest control
14.3.5Fertilizer-Runoff ConcealmentConcealing the extent of nutrient pollution (dead zones, algal blooms, groundwater contamination).Agriculture
14.3.6Spill Response DelayDelaying containment, cleanup, or notification after spills to minimize perceived liability.Oil/gas, chemical manufacturing
14.3.7Test-Frequency ReductionReducing water-quality testing frequency to cut costs, particularly in low-income service areas.Water utilities
14.3.8PFAS ConcealmentFailing to test for or disclose PFAS in drinking water or in products.Water utilities, personal care, chemical manufacturing
14.3.9Contamination Notice DelayDelaying public notification of water-quality violations.Water utilities
14.3.10Ground Water Contamination From TestingAllowing propellant, solvent, or chemical runoff to contaminate aquifers without remediation.Space/aerospace

15.2 Ethics Theater · 4 practices

Honesty+ Accountability
§PracticeDescriptionSeen in
15.2.1Ethics TheaterEstablishing internal AI ethics boards, privacy councils, or review teams with no decision-making authority and routinely overridden recommendations.Internal company ethics
15.2.2Performative Audit FindingsAccepting audit recommendations publicly but failing to implement corrective actions, track progress, or report on remediation.Government services
15.2.3Internal Report SuppressionClassifying internal security audits, privacy impact assessments, or ethical review findings as confidential to prevent scrutiny.Internal company ethics
15.2.4Selective Transparency ReportingPublishing transparency or sustainability reports that omit unfavorable categories (proprietary surveillance, internal monitoring, fenceline emissions).Internal company ethics, PR/marketing

15.6 Conflict-of-Interest Concealment · 8 practices

Honesty+ Accountability
§PracticeDescriptionSeen in
15.6.1Simultaneous Adverse RepresentationRepresenting parties with adverse interests in related matters without disclosure or consent.Legal services, PR/marketing
15.6.2Recommending Own Implementation ServicesDesigning recommendations that require the firm's own implementation services.Consulting
15.6.3Equity Stakes in Recommended VendorsHolding undisclosed financial interests in vendors recommended to clients.Consulting
15.6.4Vendor Kickback ConcealmentReceiving undisclosed commissions from recommended vendors while presenting recommendations as impartial.Wedding planning, financial services
15.6.5Preferred-Lender KickbacksInstitutions receiving payments from lenders for steering students toward less favorable loan terms.Education
15.6.6Class-Action Settlement SkimmingSkimming disproportionate attorney fees while class members receive minimal compensation.Legal services
15.6.7Investor / Portfolio ConflictsRecommending strategic actions that benefit the firm's investment arm or portfolio companies.Consulting
15.6.8Sportsbook Sponsorship ConflictAccepting sponsorship from sportsbooks while controlling integrity enforcement.Sports/athletics

15.8 Transparency Evasion · 9 practices

Honesty+ Accountability
§PracticeDescriptionSeen in
15.8.1FOIA Delay TacticsUsing excessive redactions, inflated fee estimates, endless extensions, or "search and review" backlogs to deny FOIA requests.Government services
15.8.2FOIA Exemption OveruseApplying broad exemption claims to withhold information that would cause political embarrassment rather than genuine harm.Government services
15.8.3Records Evasion via Private ChannelsConducting substantive decision-making in private email or messaging apps to avoid public records requirements.Government services
15.8.4Trade-Secret OverclaimingClassifying chemical identities, formulations, or health studies as trade secrets to prevent mandatory disclosure.Chemical manufacturing
15.8.5Facility Inspection / Condition ConcealmentBlocking independent inspection access, classifying condition reports, or suppressing evidence of overcrowding or neglect.Prison/corrections
15.8.6Recidivism / Outcome Data ManipulationReporting selective metrics or redefining measurement windows to present favorable outcomes.Prison/corrections, education
15.8.7Audit-Trail PreventionDesigning systems that prevent independent auditing, logging, or forensic review of surveillance operations.Surveillance technology
15.8.8Contract Opacity for Public ServicesShielding private prison contracts, per-diem rates, and performance metrics from public disclosure.Prison/corrections
15.8.9AI Algorithmic Bias Non-DisclosureFailing to publish or disclose known bias, error rates, or demographic disparities in surveillance algorithms.Surveillance technology